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Your Jua Predictions account tracks your funds across five distinct balance types, each with its own rules for trading, fees, and withdrawals. Understanding what each balance represents helps you make the most of your account — whether you’re placing trades, using promotional credits, or moving funds in and out.

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Your Balance Types

Cash Balance

Real funded money you’ve deposited into your account. You can use your cash balance to trade, pay fees, and withdraw at any time.

Promo Balance

Bonus or promotional credits awarded to your account. You can use promo balance as stake in trades, but it cannot be used to pay fees and cannot be withdrawn directly.

Locked Balance

Funds currently held for your pending or open limit orders. Locked funds are not available to trade or withdraw until the order fills or you cancel it.

Tradable Balance

The total of your cash and promo balances that is available right now for new trades. This excludes any funds that are currently locked in open orders.

Withdrawable Balance

The portion of your balance that you can send out of your account. Only your cash balance qualifies — promo balance is never withdrawable.

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What You Can Do With Each Balance

The table below summarises the actions available for each balance type at a glance.
Promo balance is a great way to explore markets and build your trading strategy without spending your own funds — just keep in mind that promo credits cannot be cashed out directly.

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Locked Funds

When you place a limit order, the funds required to fill that order are moved into your locked balance. This prevents those funds from being double-spent while your order sits on the order book. Your locked funds are released in two situations:
  • The order fills — your locked funds are used to complete the trade.
  • You cancel the order — the locked amount is returned to your cash or promo balance immediately.
If you need to free up locked funds — for example, to place a different trade or to make a withdrawal — navigate to your open orders in your portfolio and cancel the relevant limit order. The funds will be released right away.
Your portfolio page shows a full breakdown of all five balance types so you can always see exactly where your funds are at any given moment.