What Is Promo Balance?
Promo balance is a separate pool of bonus credits issued directly by the platform. It appears in your account dashboard alongside — but distinctly from — your cash balance, so you always know exactly how much of each type you hold. You can earn promo balance through:- Welcome bonuses credited when you create a new account
- Referral rewards when you or a friend completes a qualifying referral
- Platform promotions and events such as seasonal campaigns, trading competitions, or special market launches
Promo balance is tracked separately from your cash balance in your account dashboard. Both figures are always visible so you can plan your trades accordingly.
What You Can Do With Promo Balance
Promo balance counts toward your overall tradable balance, giving you real purchasing power in markets.Place Trades
Use promo balance as the stake when buying shares in any open market. The platform draws from your promo balance just like cash when you enter a position, letting you participate fully in market outcomes without touching your cash balance.
Promo Balance Limitations
Promo balance is not equivalent to cash in all situations. The table below summarises what you can and cannot do with it:
Key restrictions to keep in mind:
- Fees are always charged to your cash balance. Even if you use promo balance to fund a trade, any associated trading fees are deducted from your cash balance. Make sure you maintain enough cash balance to cover fees when trading with promo credits.
- Promo balance cannot be withdrawn. You cannot transfer promo credits to a bank account, payment method, or external wallet, either directly or by converting them into a withdrawable form.
How to Earn Promo Balance
- Welcome Bonus
- Referral Rewards
- Platform Promotions
New users may receive a welcome promo credit automatically when they create and verify their Jua Predictions account. The bonus amount is shown during sign-up and credited to your account shortly after registration is complete.
Promotional credits may carry expiry dates or specific usage conditions, such as a requirement to use the balance within a set number of days or within particular market categories. Always review the terms shown in the Promotions section of your account to understand any restrictions before the credits expire.