> ## Documentation Index
> Fetch the complete documentation index at: https://docs.jua.exchange/llms.txt
> Use this file to discover all available pages before exploring further.

# Promotional Credits and Bonuses on Jua Predictions

> Learn how promotional balance works on Jua Predictions: where it comes from, what you can use it for, and its limitations compared to cash balance.

Jua Predictions occasionally rewards users with promotional balance — bonus credits that let you trade and explore markets without spending your own cash. Understanding how promo balance works, and where it differs from your regular cash balance, helps you get the most out of every credit the platform issues.

## What Is Promo Balance?

Promo balance is a separate pool of bonus credits issued directly by the platform. It appears in your account dashboard alongside — but distinctly from — your cash balance, so you always know exactly how much of each type you hold.

You can earn promo balance through:

* **Welcome bonuses** credited when you create a new account
* **Referral rewards** when you or a friend completes a qualifying referral
* **Platform promotions and events** such as seasonal campaigns, trading competitions, or special market launches

<Info>
  Promo balance is tracked separately from your cash balance in your account dashboard. Both figures are always visible so you can plan your trades accordingly.
</Info>

## What You Can Do With Promo Balance

Promo balance counts toward your overall tradable balance, giving you real purchasing power in markets.

<CardGroup cols={1}>
  <Card title="Place Trades" icon="chart-line">
    Use promo balance as the stake when buying shares in any open market. The platform draws from your promo balance just like cash when you enter a position, letting you participate fully in market outcomes without touching your cash balance.
  </Card>
</CardGroup>

<Tip>
  Deploy promo balance on your highest-confidence trades. Because promo credits can't be withdrawn, converting them into winnings — which are paid out as cash — is the best way to extract maximum value from every bonus you receive.
</Tip>

## Promo Balance Limitations

Promo balance is not equivalent to cash in all situations. The table below summarises what you can and cannot do with it:

| Action                    | Cash Balance | Promo Balance |
| ------------------------- | ------------ | ------------- |
| Place trades (buy shares) | ✓            | ✓             |
| Pay trading fees          | ✓            | ✗             |
| Withdraw funds            | ✓            | ✗             |

**Key restrictions to keep in mind:**

* **Fees are always charged to your cash balance.** Even if you use promo balance to fund a trade, any associated trading fees are deducted from your cash balance. Make sure you maintain enough cash balance to cover fees when trading with promo credits.
* **Promo balance cannot be withdrawn.** You cannot transfer promo credits to a bank account, payment method, or external wallet, either directly or by converting them into a withdrawable form.

<Warning>
  Promo balance is not withdrawable and cannot be converted to cash directly. The only way to realise value from promo credits is to use them in trades and receive winnings — paid as cash — if those trades resolve in your favour.
</Warning>

## How to Earn Promo Balance

<Tabs>
  <Tab title="Welcome Bonus">
    New users may receive a welcome promo credit automatically when they create and verify their Jua Predictions account. The bonus amount is shown during sign-up and credited to your account shortly after registration is complete.
  </Tab>

  <Tab title="Referral Rewards">
    When you refer a friend and they meet the qualification criteria, both of you may receive a promo balance reward. Visit **Account → Referrals** to see your referral reward type and amount. See the [Referrals](/community/referrals) page for full details.
  </Tab>

  <Tab title="Platform Promotions">
    Jua Predictions runs periodic promotions tied to platform events, new market launches, trading milestones, and seasonal campaigns. Promo balance from these events is credited automatically — check the **Promotions** section of your account dashboard to see any active or upcoming offers.
  </Tab>
</Tabs>

<Note>
  Promotional credits may carry expiry dates or specific usage conditions, such as a requirement to use the balance within a set number of days or within particular market categories. Always review the terms shown in the **Promotions** section of your account to understand any restrictions before the credits expire.
</Note>
